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Active Automations
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Total Runs (all time)
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Channels Enabled
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AI auto-reply has three independent layers. All must be on for the AI to reply automatically:
- 1 · Master — this page's big switch. Off = the AI is silent on every channel, every inbound is handled by a human.
- 2 · Per-platform — the grid below. Mute one channel (e.g. Instagram) while the rest keep auto-replying.
- 3 · Per-conversation — the pause toggle on a single thread, in the Inbox (not here).
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Workflow Automations
Triggered retention nudges — fires automatically on the nightly run. Respects PDPA consent and per-guest cooldown.
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Tokens: {{customer_name}} {{branch}} {{reward}} {{brand}}
Recent Activity
Last 20 automation runs across all rules
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